Insights · Practical guides
Website down? A practical path from diagnosis to a 14-day rebuild
A free diagnosis and a scoped path to a working website.
Your first free step
Locate the fault before deciding to rebuild
A 404, an HTTPS warning and a broken mobile button can have different causes. Record the affected URL, time and steps, then check the domain, hosting, certificate, page and form delivery. An initial diagnosis separates urgent repairs from improvements that can wait.
Agree what a rebuild includes
List the pages to keep, important old URLs, contact forms and frequently used features before agreeing a fixed price. Prepare approved content, domain access and a named reviewer so that the scope and handover responsibilities are clear.
Plan testing and launch together
Once scope, content and access are ready, the 14-day plan below covers production, review and launch. Include mobile use, forms and basic accessibility in acceptance, then check redirects and real enquiry delivery after launch.
01
Is this for you?
- Your website will not open or shows a 404.
- Visitors cannot use the site comfortably on a phone.
- Enquiries sent through your form are not arriving.
02
What you get
- Reachability, HTTPS, mobile layout, speed, contact form and basic WCAG checks.
- A written diagnosis with priorities and a fixed-price rebuild proposal after scope is agreed.
- A 14-day go-live plan once content, access and scope are ready.
Your 14-day go-live plan
- Days 1–2: confirm the diagnosis, scope and content.
- Days 3–7: rebuild pages and the enquiry route.
- Days 8–11: test mobile, accessibility basics and forms.
- Days 12–14: your review, launch and handover.
What you provide
- Domain and hosting access through an agreed secure channel.
- Logo, approved text, contact details and page list.
- One reviewer to approve content and launch.
03
Your first free step
Send your website address for a free initial diagnosis.
Price & scope
We confirm the scope and provide a written quote before paid work begins.
Tell us what you need
Share your website address or current needs through our enquiry form or email. We will first confirm the scope of the free initial review.