Hong Kong NGO content-management platform
香港 NGO 內容管理系統
- Audience
- Hong Kong NGO · multi-team content operations
- Need
- Centralise and continually update bilingual content
- Shipped
- Website, CMS and hosting
Hong Kong AI transformation partner · 5,000+ projects since 2004 · serving the Hospital Authority and public hospitals across Hong Kong
Become an AI-Native Organization — Without Leaking Your Data to Public AI
We help Hong Kong organizations integrate AI into daily operations, internal knowledge, customer service and existing systems — running on your own infrastructure, under your own access controls, with measurable ROI.
- Private, self-hosted AI — keep documents and conversations within your approved environment and controls
- Phased rollout — start with one workflow, scale department by department
- Built on your existing systems — websites, CRM, forms, documents, WhatsApp
Your sector
Find the Hong Kong working context that matches you.
Start with your sector, then see delivered work.
Selected work
Selected delivery patterns.
Three patterns across CMS, long-term care and monthly operations.
Church website, app and hosting
教會網站＋應用程式＋寄存
- Audience
- Hong Kong church · congregation content services
- Need
- Connect website, mobile content and hosting as one stack
- Shipped
- Website, app and hosting
Listed-company EDM and SMS operations
上市企業 EDM / SMS 營運
- Audience
- Hong Kong listed company · operations team
- Need
- Reliable routine digital outreach operations
- Shipped
- EDM and SMS sending operations
Specialist equipment
Driving simulation systems for rehabilitation and teaching
Hospital Authority and a local university. Supplied, installed and calibrated by iGears.
How We Help
Six Capability Areas — One Coherent AI Transformation
Most organizations don't need another AI tool. They need AI woven into how they already work. We deliver across six areas, sequenced to fit your priorities.
AI Transformation Consulting
Map your workflows, identify the highest-ROI AI opportunities, estimate cost savings and produce a phased adoption roadmap your team can actually execute.
Private AI Infrastructure
Self-hosted LLMs, Ollama, vLLM, GPU servers and vector databases — deployed within an approved environment, with data routes and external dependencies documented.
AI Knowledge Base (RAG)
Turn your SOPs, contracts, PDFs and policies into a searchable AI assistant with permission control and traceable answer sources.
AI-Enhanced Software Development
We use AI to build faster, better software. Existing systems get AI features added; new systems are AI-native from day one.
20+ Years Serving Hong Kong Organizations
Trusted Across Enterprise, Education, Healthcare, NGO, Government and Church
We've delivered websites, internal systems and now AI integrations for organizations across Hong Kong — from listed corporates to social service NGOs and government-funded programmes.
Fubon Fund Management
BEA Union Investment
Defining Education
World Vision
Yan Fook Church
Sha Tin Council
Hospital Authority
BEA Union Investment
Jin Bao Bao Holdings Limited
Hong Kong Man Sang Kindergarten & International Nursery
AVS (Agency for Volunteer Service)
Mong Fook Church
The Private AI Difference
Why Self-Hosted AI Is the Right Choice for Hong Kong Organizations
ChatGPT, Claude and Gemini are powerful — but sending your contracts, patient records, donor data or board papers to a US consumer API is rarely the right call. Our deployments run inside your environment.
Your Data Never Leaves
On-premise or private-cloud deployment of open-weight models (Llama, Qwen, DeepSeek, Mistral). No third-party API calls for sensitive content.
AI Customer Service
WhatsApp, web chat, internal staff support and FAQ automation — 24/7 response with draft-and-review workflows and seamless human handoff.
AI Document Processing
OCR extraction, document classification, data routing and workflow handover — reducing repetitive manual entry across departments.
AI Workflow Automation
Invoice processing, HR onboarding, approval routing, meeting summaries, report generation and email triage — across your existing systems.
Real Projects
How Hong Kong Organizations Are Becoming AI-Native
Private AI Deployments
Self-hosted LLM platforms with internal knowledge bases, deployed inside client infrastructure with full access control and audit trails.
AI Customer Service
WhatsApp and web chat agents drafting replies for human review — cutting frontline enquiry load while preserving voice and accuracy.
AI Workflow Automation
Invoice, contract and form processing integrated with existing approval workflows — reducing manual entry and producing complete audit trails.
Real Projects
How Hong Kong Organizations Are Becoming AI-Native
Each case follows the same format — Original Problem → AI-Native Solution → Outcome.
Education Institution
Education Institution — AI Knowledge Assistant
Problem
Repetitive course enquiries consuming significant staff time.
Direction
Deploy a knowledge base to handle FAQs, integrated with website and WhatsApp.
Outcome
Reduced frontline enquiry volume, improved response consistency.
NGO & Non-Profit Organisation
NGO — Website & Enquiry Workflow
Problem
Enquiry information scattered across email, forms and phone records.
Direction
Consolidate enquiries into a unified workflow with status tracking.
Outcome
Better tracking, faster response times, clearer team handover.
Listed Companies & Enterprises
Enterprise — Document Processing & Workflow
Problem
Manual document handling with repetitive data entry across departments.
Direction
AI-assisted document intake, classification and routing.
Outcome
Reduced manual work, improved accuracy and traceability.
Why Hong Kong Organizations Choose Us for AI Transformation
20+ Years in Hong Kong
Two decades building real systems for Hong Kong organizations — we know what actually ships and what doesn't.
Private AI, Not Public APIs
We deploy AI on your infrastructure, not on someone else's consumer API — your data stays yours.
Phased Delivery
First workflow live in weeks, full transformation over quarters. No big-bang projects.
Long-Term Partnership
Handover, documentation, training and ongoing optimisation included — not a fly-in-fly-out engagement.
AI Transformation Insights
How to Think About AI for Your Organization
Practical perspectives on private AI deployment, knowledge base design, workflow automation and AI-native operations.
Why We Built SendPromotion.Email: What 20 Years of Enterprise eDM Taught Us
After helping 100+ Hong Kong organisations run email campaigns since 2004, we kept hearing the same thing — teams wanted a tool they could use themselves. So we built one.
AI Knowledge Base Is Not Just a Chatbot: 5 Questions to Clarify Before Implementation
Clarify document sources, access controls, answer traceability and update workflows before implementation — five key questions for enterprise AI knowledge bases.
Where Should You Start with Workflow Automation?
Identify the right starting point for workflow automation — high-impact, repetitive processes to automate first.
Ready to See Where AI Fits in Your Organization?
Book a free 45-minute AI Readiness Assessment. We'll map your current workflows, identify the 2–3 highest-ROI AI opportunities, and outline what a phased rollout would look like — no obligation.