Private AI Deployments
Self-hosted LLM platforms with internal knowledge bases, deployed inside client infrastructure with full access control and audit trails.
AI Transformation Partner · Hong Kong since 2004
Become an AI-Native Organization — Without Leaking Your Data to Public AI
We help Hong Kong organizations integrate AI into daily operations, internal knowledge, customer service and existing systems — running on your own infrastructure, under your own access controls, with measurable ROI.
- Private, self-hosted AI — your documents and conversations never leave your environment
- Phased rollout — start with one workflow, scale department by department
- Built on your existing systems — websites, CRM, forms, documents, WhatsApp
How We Help
Six Capability Areas — One Coherent AI Transformation
Most organizations don't need another AI tool. They need AI woven into how they already work. We deliver across six areas, sequenced to fit your priorities.
AI Transformation Consulting
Map your workflows, identify the highest-ROI AI opportunities, estimate cost savings and produce a phased adoption roadmap your team can actually execute.
Private AI Infrastructure
Self-hosted LLMs, Ollama, vLLM, GPU servers and vector databases — deployed inside your environment so confidential documents never leave it.
AI Knowledge Base (RAG)
Turn your SOPs, contracts, PDFs and policies into a searchable AI assistant with permission control and traceable answer sources.
AI-Enhanced Software Development
We use AI to build faster, better software. Existing systems get AI features added; new systems are AI-native from day one.
Our Products
Self-Serve SaaS Tools — Built from 20 Years of Enterprise Delivery
In addition to custom IT services, we build self-serve platforms from the same technology stack. Use proven tools independently — no custom project required.
Email Marketing
SendPromotion.Email
Email + Lead Intelligence + AI Campaign Targeting
SMS & MMS Marketing
SendSMS.click
SMS & MMS campaigns with real-time tracking
Live Chat & AI Agent
AskCore
Live chat with AI agent for websites
AI Workflow Automation
HumanLevelUp
AI that does real work — workflows with triggers, tasks and connectors
Digital Business Cards
Paperless.Cards
Modern, eco-friendly digital business cards — share who you are with a simple link
AI Website Builder
Webetter
Build professional websites with AI in minutes — describe your business and Webetter generates the full site, pages and content
20+ Years Serving Hong Kong Organizations
Trusted Across Enterprise, Education, Healthcare, NGO, Government and Church
We've delivered websites, internal systems and now AI integrations for organizations across Hong Kong — from listed corporates to social service NGOs and government-funded programmes.
Fubon Fund Management
BEA Union Investment
Defining Education
World Vision
Yan Fook Church
Sha Tin Council
Online Ticket Support System (Hospital)
BEA Union Investment
Jin Bao Bao Holdings Limited
Hong Kong Man Sang Kindergarten & International Nursery
AVS (Agency for Volunteer Service)
Mong Fook Church
The Private AI Difference
Why Self-Hosted AI Is the Right Choice for Hong Kong Organizations
ChatGPT, Claude and Gemini are powerful — but sending your contracts, patient records, donor data or board papers to a US consumer API is rarely the right call. Our deployments run inside your environment.
Your Data Never Leaves
On-premise or private-cloud deployment of open-weight models (Llama, Qwen, DeepSeek, Mistral). No third-party API calls for sensitive content.
AI Customer Service
WhatsApp, web chat, internal staff support and FAQ automation — 24/7 response with draft-and-review workflows and seamless human handoff.
AI Document Processing
OCR extraction, document classification, data routing and workflow handover — reducing repetitive manual entry across departments.
AI Workflow Automation
Invoice processing, HR onboarding, approval routing, meeting summaries, report generation and email triage — across your existing systems.
Industry Solutions
AI Use Cases by Sector
Education Institutions
AI assistants for course enquiries, admissions FAQ, internal policy Q&A, and content generation for marketing teams.
NGO & Non-Profit Organisations
AI for case-record summarisation, donor enquiry handling, grant report drafting, and multilingual service delivery.
Medical & Professional Services
On-premise AI for clinical note summarisation, appointment workflows and patient enquiry routing — within strict data-handling boundaries.
Listed Companies & Enterprises
AI for internal knowledge search, board paper summarisation, compliance Q&A, IR drafting and cross-department workflow automation.
Churches & Ministry Organisations
AI for sermon search, pastoral care follow-up, multilingual translation, volunteer matching and donation reporting.
Real Projects
How Hong Kong Organizations Are Becoming AI-Native
AI Customer Service
WhatsApp and web chat agents drafting replies for human review — cutting frontline enquiry load while preserving voice and accuracy.
AI Workflow Automation
Invoice, contract and form processing integrated with existing approval workflows — reducing manual entry and producing complete audit trails.
Real Projects
How Hong Kong Organizations Are Becoming AI-Native
Each case follows the same format — Original Problem → AI-Native Solution → Outcome.
Education Institution
Education Institution — AI Knowledge Assistant
Problem
Repetitive course enquiries consuming significant staff time.
Direction
Deploy a knowledge base to handle FAQs, integrated with website and WhatsApp.
Outcome
Reduced frontline enquiry volume, improved response consistency.
NGO & Non-Profit Organisation
NGO — Website & Enquiry Workflow
Problem
Enquiry information scattered across email, forms and phone records.
Direction
Consolidate enquiries into a unified workflow with status tracking.
Outcome
Better tracking, faster response times, clearer team handover.
Listed Companies & Enterprises
Enterprise — Document Processing & Workflow
Problem
Manual document handling with repetitive data entry across departments.
Direction
AI-assisted document intake, classification and routing.
Outcome
Reduced manual work, improved accuracy and traceability.
Why iGears
Why Hong Kong Organizations Choose Us for AI Transformation
20+ Years in Hong Kong
Two decades building real systems for Hong Kong organizations — we know what actually ships and what doesn't.
Private AI, Not Public APIs
We deploy AI on your infrastructure, not on someone else's consumer API — your data stays yours.
Phased Delivery
First workflow live in weeks, full transformation over quarters. No big-bang projects.
Long-Term Partnership
Handover, documentation, training and ongoing optimisation included — not a fly-in-fly-out engagement.
AI Transformation Insights
How to Think About AI for Your Organization
Practical perspectives on private AI deployment, knowledge base design, workflow automation and AI-native operations.
Why We Built SendPromotion.Email: What 20 Years of Enterprise eDM Taught Us
After helping 100+ Hong Kong organisations run email campaigns since 2004, we kept hearing the same thing — teams wanted a tool they could use themselves. So we built one.
AI Knowledge Base Is Not Just a Chatbot: 5 Questions to Clarify Before Implementation
Clarify document sources, access controls, answer traceability and update workflows before implementation — five key questions for enterprise AI knowledge bases.
Where Should You Start with Workflow Automation?
Identify the right starting point for workflow automation — high-impact, repetitive processes to automate first.
Ready to See Where AI Fits in Your Organization?
Book a free 45-minute AI Readiness Assessment. We'll map your current workflows, identify the 2–3 highest-ROI AI opportunities, and outline what a phased rollout would look like — no obligation.