Domains, DNS, email, Microsoft 365, Google Workspace and Cloudflare: cross-platform problems explained in one report
Free IT platform check
For verified Hong Kong organisations: one free read-only check every 12 months, covering one domain with a 3–5 page report. iGears can also fix website and code problems, quoted separately.
- One domain · About 2 working hours
- Written report within 5 working days
- No passwords · No configuration changes
Problems this check helps explain
- Gmail rejections
- website form mail going to spam
- website or email failures after DNS changes
- unclear domain ownership
- renewal notices going to a former colleague.
Scope
- One domain, read-only, about 2 working hours
- We review registrar and renewal, DNS host, MX, SPF/DKIM/DMARC against the services that actually send, the website’s sending path and SSL
- With access granted, we also review Google Postmaster Tools and read-only Microsoft 365 / Google Workspace views
- A 3–5 page written report is delivered within 5 working days.
Not included: configuration changes, mailbox access or penetration tests.
Eligibility
- Hong Kong companies need a valid Business Registration number
- NGOs, schools, churches and societies need their registration document
- Apply using an email address on your organisation’s own domain
- One free check per organisation per 12 months
- iGears may decline any request.
Monthly capacity is limited. Applications are handled in order of receipt.
Access
- You create temporary read-only access: Microsoft 365 Global Reader, Google Workspace read-only admin, Cloudflare read-only member, or a screen-share
- Grant only the scope needed and revoke it afterwards
- We never ask for passwords.
Process
- Apply
- Verify eligibility
- Authorise read-only access
- Report
- Optional follow-up
Sample report
Fictional one-page excerpt: Example organisation · example.org.hk. This is not a client case. The full report is 3–5 pages.
| Item | Status | Finding and owner |
|---|---|---|
| Registrar and renewal | Meets requirements | Organisation account and shared notice mailbox recorded; organisation owns follow-up. |
| Website sending | Needs improvement | Fictional website sends directly without DKIM; website developer to follow up. |
| DMARC alignment | Needs improvement | Fictional form uses visitor address in From; website and email providers to follow up. |
Recommendations
- Route website mail through the authenticated organisation email or transactional service.
- Use a fixed From of forms@example.org.hk; put visitors only in Reply-To.
- Assign an owner to fix and verify; this check made no changes.
Follow-up options
- The report identifies findings, recommendations and who should follow up
- Choose a fixed-price fix quoted per case, or an IT consultation plan quoted according to your needs.
Frequently asked questions
Is it really free?
Hong Kong companies need a valid Business Registration number. NGOs, schools, churches and societies need their registration document. Apply using an email address on your organisation’s own domain. One free check per organisation per 12 months. iGears may decline any request.
Will you change our settings?
Not included: configuration changes, mailbox access or penetration tests. We never ask for passwords.
Can we apply if we already use another IT company?
Yes. The report names which items should be handled by your organisation, existing IT company or another provider, to support collaboration.
Why must we apply with our organisation’s domain email?
An address on your organisation’s domain helps verify your connection to it. Free-mail addresses are not eligible. Staff verify the registration number; no document upload is needed.
What will we receive, and when?
One domain, read-only, about 2 working hours. We review registrar and renewal, DNS host, MX, SPF/DKIM/DMARC against the services that actually send, the website’s sending path and SSL. With access granted, we also review Google Postmaster Tools and read-only Microsoft 365 / Google Workspace views. A 3–5 page written report is delivered within 5 working days.
What access do you need?
You create temporary read-only access: Microsoft 365 Global Reader, Google Workspace read-only admin, Cloudflare read-only member, or a screen-share. Grant only the scope needed and revoke it afterwards. We never ask for passwords.
Must we buy a follow-up service?
No purchase is required. The report identifies findings, recommendations and who should follow up. Choose a fixed-price fix quoted per case, or an IT consultation plan quoted according to your needs.
Can you check multiple domains?
The free scope covers one domain. Other domains can be discussed and quoted separately. One free check per organisation per 12 months.
Apply for a free IT platform check
* Required. No document upload; staff verify the registration number. Do not enter passwords, transfer codes or mailbox contents.