
Real business need
Identify workflow problems, users and intended outcomes, then choose AI and cybersecurity solutions that can be put into practical use.
Define the real need in customer service, online promotion, website modernisation or cybersecurity, then plan the technology, data and delivery. Assess funding options separately against the relevant official rules.
Project preparation

Identify workflow problems, users and intended outcomes, then choose AI and cybersecurity solutions that can be put into practical use.

Specify functions, licences, deployment, training, support period, fees and acceptance criteria so the customer understands each deliverable.

Keep accurate contracts, payment, deployment and acceptance records. For funding, confirm application periods, eligibility and documentation requirements against the relevant official rules.
1
Define the need in customer service, online promotion, website modernisation or cybersecurity and set measurable goals.
2
Specify setup, approved sources, permissions, logging, training, support period and deliverables for acceptance.
3
Plan human oversight, access control, data handling and risk assessment, with clear responsibilities for both parties.
4
If considering funding, check the latest relevant official rules for availability, eligibility, expenditure and required documents.
iGears project commitments
Whether or not a project involves Hong Kong IT funding, we commit to starting with real client needs and making the work, costs and responsibilities clear at every stage.
We commit to understanding business needs, agreeing the scope, deliverables and acceptance criteria together, and explaining the capabilities and limitations of each solution honestly.
We commit to setting out services, costs, payment terms and change conditions before decisions are made. We do not inflate quotations or invoice amounts.
We commit to using genuine contracts, payments and delivery records for project and funding documents, checking that information reflects the actual work, and rejecting false submissions.
We commit to neither offering nor accepting improper benefits that influence fair decisions, and to disclosing and managing conflicts of interest so professional judgment guides the work.
We commit to handling data for agreed purposes with appropriate access controls and attention to confidentiality and security. AI use includes clear limitations and suitable human review.
We commit to recording changes, testing and acceptance, clarifying maintenance responsibilities, and encouraging clients and team members to raise concerns that we can review and address.
FUNDING ALERT
Tell us about your industry, current systems and project needs. We will contact you about related solutions and funding information. This is not a funding application and does not guarantee approval.
Related iGears solutions include AskCore, PromoPilot, HKAvast/cybersecurity, Webetter, SendPromotion and MarketHK.
Work with the iGears team to define technical needs, budget, implementation and acceptance outcomes.
Start with tools, data, deployment and governance needs. Hong Kong IT Funding eligibility, applications and approval remain subject to each relevant programme’s official rules.