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Care · operations

Launch is not the finish line. Operations are the work.

Hosting, CMS updates, SMS and EDM are ongoing operations — not one-off projects.

Operational care

Quiet, clear, hand-overable.

Hosting, updates, sending and handover listed as clear ongoing services.

Hosting & monitoring寄存與監察

Keep sites and systems running with clear ownership and contact paths.

An operating model — not a one-off delivery

CMS and content updatesCMS 與內容更新

Update content and platforms on the organisation’s rhythm, with traceable handover.

Hong Kong NGO CMS · long-term continuous care

SMS and EDM operationsSMS / EDM 營運

Routine sending, list handling and execution as ongoing operations.

Listed-company pattern · monthly ongoing sends

Handover and long-term care交接與長期照顧

Keep documents, permissions and update ownership clear at every handover.

Since 2004 · still maintaining
Quick answer

iGears does not only deliver websites and systems — we also own long-term hosting, CMS updates, SMS/EDM operations and clear handover.

1,300+ clients. 5,000+ projects.

These figures reflect long-term delivery and ongoing care.

Who maintains a website after launch?

Websites and systems need content updates, backup checks, access reviews and version maintenance. iGears works with your team to define responsibility for content, technical maintenance, incidents and third-party services. The support scope is agreed against the existing platform and operating needs.

How do we take over an existing system?

Begin with ownership of domains, hosting, administrator accounts, source code and backups. Review versions, known issues and critical workflows. A handover should include recovery checks, contact arrangements, update priorities and operating records so maintenance can continue when people or suppliers change.