iGears Editorial Team
Who controls your company domain? Renewal and account handover checks
Confirm that the registrar account is held in the organisation’s name and uses a shared role mailbox for notices, then review renewal and handover arrangements. RDAP replaces most WHOIS lookups, but privacy rules may hide the holder; public lookups cannot replace checking the account.
How to check it yourself
- Use Domain Health to review public RDAP, DNS and SSL information for example.org.hk and note registrar details.
- In the registrar account, check the organisation name, renewal date, auto-renew and registrar lock.
- Confirm renewal notices go to a shared organisational role mailbox, such as domains@example.org.hk, rather than a former colleague’s address.
- Record who can obtain transfer codes and owns the handover. Transfer codes are sensitive: do not put them in the application form or public documents.
Record examples
Illustrative only: do not copy into production settings. Use the values supplied for your organisation.
Organisation role mailbox: domains@example.org.hkCommon causes
Common risks are accounts held by an individual or vendor, notices sent to a former colleague, unverified auto-renew and unclear transfer access during handover.
When to get help
If access is missing, renewal is near or the holder is unclear, have the organisation’s owner verify with the registrar and current vendor. Do not send passwords or transfer codes.
Want someone to help review it? Apply for a free IT platform check.
Monthly capacity is limited. Applications are handled in order of receipt.
Frequently asked questions
Is a hidden RDAP holder a problem?
Not necessarily. Privacy rules may hide the holder; verify in the registrar account and documents.
Where should renewal notices go?
Use a shared organisational role mailbox with a clear owner, avoiding reliance on one employee.
Can we ignore renewal if auto-renew is on?
Still check the renewal date, notice recipients and handover arrangements.
Should we put the transfer code in the form?
No. The check does not request passwords or transfer codes; it reviews ownership and arrangements.