AskCore
Website customer-service agent
Answer website enquiries from reviewed FAQs and service content, with human hand-off for low-confidence or complex cases.
AI MVP · 30-day pilot
Build a measurable AI MVP in 30 days
The 30-day AI MVP is a fixed-scope pilot: choose one customer-service, email, document or content workflow, build a usable prototype and use evidence to continue, adjust or stop. The project has a fixed quoted price for the agreed scope; if the pilot does not succeed, it can stop at day 30.
Start with one real workflow and use four weeks to define, prototype, test and report.
- Fixed scope and fixed 30-day period
- One measurable workflow first
- Prototype, usage evidence and a day-30 report
- Stop if it does not succeed; the amount is stated in the quotation
At a glance
What does this service include?
Start with one real workflow and use four weeks to define, prototype, test and report.
- Typical scope
- Fixed scope and fixed 30-day period · One measurable workflow first · Prototype, usage evidence and a day-30 report
- Delivery approach
- We clarify goals, current workflows, data, permissions and integrations before phased design, validation, rollout and handover. Final scope is confirmed during discovery.
Four starting points
Start with one AI colleague or document workflow
Products that customers can test directly link to their own sites. Data preparation, messaging integration, permissions and private deployment remain scoped iGears implementation work.
HumanLevelUP
Email AI colleague
Create inbox workflows for triage, summaries, draft replies, follow-up and hand-off, retaining human review.
iGears implementation
AI document processing
Start with intake, OCR, classification and field extraction, then connect review, approval or an existing system.
PromoPilot
Content AI colleague
Create drafts, schedules and measurement in the brand voice, with accountable review before publishing.
How it works
Four weeks from problem definition to outcome report
1
Week 1: Define
Define one workflow, its users, data sources, success measures and boundaries that must remain human-led.
2
Weeks 2–3: Prototype
Prepare content or samples, connect necessary tools, set permissions, review and hand-off, then test real cases.
3
Week 4: Measure
Named users pilot the workflow while recording completion time, intervention, errors, adoption and concrete examples.
4
Day 30: Report
Summarise outcomes, limitations, risks and the recommended decision to stop, adjust or expand.
Application layer
Use GenCMS when the pilot needs deeper integration
GenCMS can provide content, permissions, APIs, workflows and AI connections when a product test must expand into organisation-owned data, internal systems or controlled deployment.
Choose one launch benefit
Choose support that matches the tools you already use
A: Guided Copilot evaluation
For eligible commercial customers in supported Asia-Pacific markets; market, customer type and activation path must be confirmed first.
B: HumanLevelUP free plan plus one-hour setup workshop
For other organisations, using globally available email or task workflows as the starting point.
Notification and measurement
Use MarketHK for notification, follow-up and measurement
Where email, SMS or campaign follow-up is needed, MarketHK can manage sending and measurement. Lists, consent records, unsubscribe mechanisms and sending responsibility must be defined before launch.
FAQ
Frequently asked questions
Common questions about scope, pricing, preparation and what happens after day 30.
Use one workflow to decide whether AI deserves further investment
Bring a repeated, measurable process with a named owner; iGears will first determine whether direct product testing or a 30-day MVP is the better route.